Review and analysis of customer survey results in 1400
Foulad Fam Co.
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Evaluation and confirmation of Foulad Fam Company as an innovative knowledge-based company by the Deputy of Science and Technology of the President’s Office.
A meeting to review and analyze the results of customer surveys in order to measure and improve customer satisfaction was held on May 18th, 1401 at the Olympic Hotel.
In this meeting, which was held in the presence of the Chairman of the Board, CEO, Executive Vice President, factory managers and a group of other managers and supervisors of different units, the results of customer surveys were conducted in March 1400, discussed, reviewed And specialized analysis.
In the end, in accordance with the results and customer feedback, appropriate actions were defined and put on the agenda of the relevant teams.